Phoenix Care Centre
Phoenix Care Centre is a purpose built 39 bed care home, specialising in the care of older people including those with varying degrees of dementia. It is in Chapel St Leonards, Lincolnshire, a seaside resort just north of Skegness. The home is situated in a central location, close to all local amenities. Phoenix Care Centre is set in mature landscaped grounds with a large Koi pond and a lake within its grounds.
Our accommodation is designed to make residents feel comfortable in their surroundings. We encourage residents to decorate their room with their own belongings to promote a sense of familiarity. All bedrooms are tastefully decorated and have en- suite facilities. We are even happy to re-decorate rooms to their choice.
The Home has separate lounges on both floors and a large lounge at one end of the building where we provide day care services. Existing residents usually participate in the activities there and it also allows them to mix with the day care visitors as a way of social interaction and physical and mental stimulation.
The Home is set in very large landscaped and mature grounds with a Koi pond and a lake. Weather permitting, residents enjoy walks within the grounds and we have enclosed areas with raised beds where they can do gardening.
We welcome regular visits from family and friends.
Residential Care
We recognise that as people get older, circumstances can change, and it becomes more difficult to live a fulfilled and happy life in your own home. The responsibility of day-to-day living can become a worry for the individual or their family.
Phoenix Care Centre has dedicated rooms to provide residents who do not have nursing requirements with a comfortable and relaxed home environment without the burden of home maintenance, bills, laundry, cooking, cleaning, etc. The Home’s care team will be there 24 hours a day, 7 days a week to encourage the independent spirit of residents and ensure all needs are met, and each day is worry-free.
Palliative Care
Palliative care provides a resident with advanced and progressive illness the special support to ensure the best quality of life as they deal with the terminal disease. This is done alongside medical care and treatment.
Through care and support, we will strive to relieve some of the worry associated with long-term illness and help those individuals live each day active and happy.
The care staff working within this unit will have completed specialist end-of-life training. Our nursing staff are also qualified in providing the care and support to both the residents and their families.
Respite Care
At Phoenix Care Centre, we provide the very same high-quality care services that are enjoyed by our long-term residents to individuals who come to us on a short-term basis.
Respite care is suitable for:
- Those individuals who would like to take a short break with us, safe in the knowledge that all their needs can be accommodated
- On discharge from hospital, many people may require additional care to start the recovery process. We can accommodate most of the clinical care requirements
- Sometimes full-time carers need a short break. We can provide high quality care service so that the relative can relax and have some time-out
- Some individuals may wish to come to us on a short term as a ‘trial’ basis to ensure that the resident will be comfortable should they require longer-term care
Day Care
The aim of Phoenix Day Care is to enable older people to maintain, improve and relearn social life skills and activities of daily living. It prevents social isolation and the feeling of loneliness. Our day care gives people the opportunity to socialise with friends and take part in a range of activities while their family carers have a break and peace of mind of knowing they are in a safe environment.
We provide freshly cooked meals and snacks throughout the day. We also offer a bathing service and can arrange hairdressing and chiropody.
Using the experience of our staff, residents, relatives and healthcare professionals, we aim to provide the highest quality of care services within Phoenix Care Centre. We will aim to enable our residents to maintain as much independence as they can for as long as they can by balancing risk with quality of day-to-day living to maintain lifestyle choices.
“I cannot thank you all enough for the love and kindness you gave everyday to my lovely mum, and for the support you gave me during the difficult times.
My daughter Bryony, son Joshua also want me to pass on their thank’s for caring in such a loving way for their nan from the day she walked through the door.
I have asked for donations from mum’s funeral in Shetford to be sent to Phoenix Care Home, it’s only a small funeral, but I’d like and I’m sure mum would like to add a little something to your resident’s fund.
Wishing you all the very best for the future and once again thank you from the bottom of my heart.”
"To all staff at the Phoenix thank you for all your love and kind words, your thoughtfulness has meant a lot to me"
"To all at the Phoenix just like to say thank you for taking care of our mother you have all been brilliant thank you all"
"To everyone at the Phoenix, thank you for all the kindness and care you have shown both me and my husband, we all had laughs and it has helped me along life’s path. Knowing my husband spent his last years with you makes me very happy once again thank you all so much!"
"Thank you all for the care and support you gave my husband over the years"
"Thank you everyone for your kindness that i received from you all, i gained a lot of my confidence back with you and able to cope now. I look forward to coming to see you all again."
"On behalf of mum her family and friends I’d like to thank you all very much indeed for the care love and attention mum received during her stay with you"
"Please thank all the staff for their care of my husband while at the Phoenix, it is such a friendly home and he enjoys his stay with you and i appreciate the way he is cared for in such a caring and professional way"
"A massive thank you to all the staff at the Phoenix for the fantastic care and support mum received for 13 years. You made those years exceptionally happy for her and her family appreciate that you were mums family a home from home. you each deserve a medal for the care and love shown to her, not forgetting the care shown to mums family, thank you"
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